We’ve updated our help pages recently: gone is the open-source phpMyFAQ and replacing it is some homegrown software more suited to our needs.  Nothing against phpMyFAQ, as it is a solid piece of software, but it was never a perfect fit: our new software is perfectly integrated with the rest of our site and set up more like a book you can browse, with some wiki-like features added in.

Questions are organized into categories, which are themselves organized, so you can see the context of each article you’re reading, and also see related articles on the same theme. Of course you can search for articles as well, but this new help system should make finding the information you want easier, while also making the system less daunting to new members!

Behind the scenes, there’s some exciting management features, like recording the most common search terms people use that don’t result in an exact match: this way we can see what we’re missing that people want, and add it into the database!

You can check out the new help system here. We’re adding new articles to it all the time, and one of the most popular new articles is the one titled Which sites can I put Project Wonderful ads on?, which explains our publisher standards in some detail. If you’re thinking of applying to become a Project Wonderful publisher, it’s worth checking out!